Policies

Return/Exchange Policy:

SALE/DISCOUNTED MERCHANDISE: No returns or exchanges. FINAL SALE.

ALL PILLOWS, DUVETS, FEATHER BEDS, SLEEP PADS ARE FINAL SALE. No returns or exchanges due to safe hygiene. 

All other items should be returned new, unused and with all original invoices/ packaging including tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

Shipping Charges are non-refundable.

Unidentified returns may be returned to the sender. Please note, NF DreamMakers is not responsible for lost or stolen merchandise. It is the customers responsibility to ensure someone is available to receive all packages, if no one is available as a receiver, the courier may leave the order at your door; NF DreamMakers is no longer able to assist if the package is lost or stolen following this point. 

We are not responsible for any shipping delivery delays affected by customs clearance, or any back end charges once the package has left Canada. 

Please email dreammakers@northern-feather.com for any further questions. 

Orders:

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers. DreamMakers offers products for sale that are available to order & dispatch from our distribution center. Please allow 7-10 business days for production. DreamMakers will store a record of your transactions for a minimum of one year.

Private Policy:

DreamMakers knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy, by visiting nfdreammakers.com, you are accepting the practices described in this Notice.

1. We receive and store any information you enter on our website or give us in any other way. This helps us communicate with you better.

2. Information about our customers is an important part of our business, and we are not in the business of selling it to others.

3. Here is an example of the information we might collect and analyze from the Internet: during some visits we may use software tools such as JavaScript to measure, collect session information, including page response, download errors, length of visits to pages, page interaction information and methods used to browse away from the page.

Terms and Conditions

All DreamMakers content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of nfdreammakers.com or its content suppliers and protected by Canada and international copyright laws.